Knowledge Base
Ultra Music Festival
Ultra Miami
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When is Ultra Music Festival?
Ultra Music Festival Miami will take place on March 26, 27 & 28, 2027. The festival will take place during the following hours each day of the festival: Friday: 4:00PM - 12:00AM Saturday: 12:00PM - 12:00AM Sunday: 12:00PM - 10:00PM (all times ET)Is there a minimum age for Ultra Music Festival?
Ultra Music Festival is an event for those 18 years of age and older ONLY. Age Requirements: 18+ to gain entry 21+ to drink alcohol, ID Required VIP tickets require age 21+ for entranceHow do I activate my Ultra Music Festival Wristband?
The link to activate your Ultra Miami wristband is HERE. You can only activate one wristband per person and account. Each individual needs to activate their own wristband. **The most common mistake is entering a zero instead of the letter O, or a 5 ...Where is Ultra Music Festival?
Ultra Music Festival 2023 will take place at Bayfront Park in Downtown Miami, Florida. For mapping purposes, the physical address of the venue is: 301 Biscayne Blvd. Miami FL, 33132What do I need to bring with me for Will Call Pick Up?
To collect your order at Will Call. Please bring the following information to validate your purchase to the Customer Service location before the event and they should be able to help you. - Valid ID matching the name on the order **photocopies or ...
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Does Ultra offer Payment Plans?
Payment plans are not offered; however, third-party Flexible Payment Options are Available at checkout. Choose a "pay later" offer during checkout to pay over time for your Ultra Music Festival ticket.Lost or Stolen Wristband
We recommend contacting our Ticketing Company, Frontgate Tickets HERE with this information immediately. Frontgate Tickets will need to cancel the lost band(s) and move them to Will Call to collect at the venue. **ONLY THE ORDER OWNER OR AN ALTERNATE ...Overtightened or Damaged Wristband
You will need to bring the over tightened or damaged wristband to the Customer Service or Will Call tent before the event to have it canceled and a new wristband re-issued. Please note, If you do not have the damaged wristband with you, a replacement ...Reselling
We do not condone reselling Ultra Miami tickets. Please note that there are NO approved third party resellers of Ultra Miami tickets, any tickets sold/ purchased in that manner are not guaranteed.Hydration Packs
As a rule of thumb, if a compartment outside of the one used for the hydration pouch can fit a paperback book it will NOT be allowed into the event. If your hydration bag complies with this then it should be allowed in. You can find our full Security ...