Ticket Purchase

Where can I purchase Ultra Music Festival tickets?

Tickets for Ultra Music Festival can be purchased now exclusively through the official website.

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When will my order be shipped?

International and Canada orders have begun shipping. U.S. orders will begin shipping on March 14. All wristbands will be shipped via 2-day shipping. Once your order has shipped, you will receive a shipping con...

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Who can I contact with questions regarding my order?

For any ticketing issues, please fill out this form to contact our Ticketing Department. Due to the sensitive personal and financial information involved in dealing with ticket questions, this is the only way ...

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Can I elect to pick my order up at Will Call?

Opting to pick tickets up at Will Call is generally not permitted. All tickets will be sent to the shipping address provided upon purchase. If AFTER the tickets have shipped and you continue to have extenuating...

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Can I ship tickets to an address different than my billing address?

Your shipping and billing address must match in order to complete your purchase. This measure is for security purposes. All tickets in your order will be shipped to the billing address provided, and you will N...

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What are my options for tickets?

There are two basic types of tickets — GA (General Admission) and VIP. Both types of tickets are for all 3 days of Ultra Music Festival. We do not offer single-day event tickets.

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What amenities are included with a VIP ticket?

This year's Ultra Music Festival VIP ticket purchasers will include a plethora of amenities including: Free dedicated boat service as the exclusive mode of transportation to and from the festival. Expedi...

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Are single-day tickets available?

Ultra Music Festival does not offer single day tickets. We are committed to providing a complete three-day experience with our festival, and as such are not equipped to accommodate single-day purchasers.

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How many tickets can I purchase for Ultra Music Festival?

GA Tier 5 and VIP tickets are limited to 4 tickets per order. Additionally, there is an overall limit of 4 tickets per order.

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What if I move and no longer live at the address I set during my ticket purchase?

If you need to change the shipping address for your ticket order, please note that the only option will be to elect to pick your tickets up at Will Call. In order to do so, please fill out this form to contact ...

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