Lost or Stolen Wristband

Lost or Stolen Wristband

We recommend contacting our Ticketing Company, Frontgate Tickets HERE with this information immediately. Frontgate Tickets will need to cancel the lost band(s) and move them to Will Call to collect at the venue.


**ONLY THE ORDER OWNER OR AN ALTERNATE NAMED INDIVIDUAL ON THE ORDER CAN COLLECT AN ORDER THAT HAS BEEN MOVED TO WILL CALL. 


To collect an order at Will Call you will need:

- Valid ID matching the name on the order **photocopies or pictures of ID’s are NOT valid

- Order email confirmation 

- Credit Card used to place the order or another secondary form of verification with name matching your ID

 


**A fee may be charged on site for ticket cancellation and reassignment to Will Call collection


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