What do I need to bring with me for Will Call Pick Up?
When you arrive at Will Call Pick Up, you will need to bring the email with your order confirmation and barcode (Subject Line: Your Ultra Music Festival Receipt - Order #XXXXXXX) along with a valid form of identification that matches the name on the order. Without these items, you may be denied entry to the event and no refund will be issued.
Please review the acceptable forms of Identification on our website here.
Where is Will Call Pick Up?
GA and PGA Will Call Location: Public Parking Lot 19-1, Miami, FL 33130 (On Biscayne Blvd between NE 4th St, and NE 5th St.) If you are a GA Ticket holder, please look for the ONLINE GA WILL CALL tent at Public Parking Lot 19-1. The sign for ONLINE ...
When is Will Call Pick Up?
On-site Will Call Pick Up will be available during the following days and hours: Thursday, March 24, 2022: 4PM - 9PM ET Friday, March 25, 2022: 3PM - 10PM ET Saturday, March 26, 2022: 11AM - 10PM ET Sunday, March 27, 2022: 11AM - 9PM ET
I previously elected to claim benefits for Ultra Miami. How do I choose which Ultra Worldwide or Resistance event I want to attend?
Eligible tickets holders will receive an email with instructions on how to request and register to potentially attend an Ultra Worldwide or Resistance event. Emails will be sent sometime after each 2022 Ultra Worldwide or Resistance event is ...
My order is being shipped to the wrong address, what can I do?
If your order is being shipped to the wrong address, please contact our Ticketing Company, Front Gate Tickets by filling out the form here to arrange for Will Call Pick Up at the venue.
What will the Ultra Music Festival 2022 or 2023 VIP upgrade include?
The upgrade is being provided for each valid 2020 VIP ticket purchased, in accordance with the applicable ticketing terms and conditions and such upgrade will be provided at no additional cost and with no additional purchase required. The VIP upgrade ...