What do I need to bring with me for Will Call Pick Up?
When you arrive at Will Call Pick Up, you will need to bring the email with your order confirmation and barcode (Subject Line: Your Ultra Music Festival Receipt - Order #XXXXXXX) along with a valid form of identification that matches the name on the ...
How do I activate my Ultra Music Festival Wristband?
1. Log in to your Ultra Passport account. If you don’t have an account, you can enroll below. 2. Locate the 7 or 8 character Item ID found on the back of your wristband. 3. Enter your Item ID into the wristband activation form found below. 4. Click ...
My order is being shipped to the wrong address, what can I do?
If your order is being shipped to the wrong address, please contact our Ticketing Company, Front Gate Tickets by filling out the form here to arrange for Will Call Pick Up at the venue.